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Warranty Policy

LIMITED AND UNLIMITED LIFETIME WARRANTY

Sun Devil Shutters Thank you for choosing Sun Devil Shutters for your window coverings and interior solutions. We take pride in providing high-quality products backed by industry-leading warranties. Please read the details of your warranty coverage below.

GENERAL WARRANTY TERMS

This warranty applies exclusively to the original purchaser and is non-transferable. It covers defects in materials and workmanship under normal residential use. Proof of purchase is required to file any warranty claims.

Exclusions

This warranty does not cover:
  • Normal wear and tear, including but not limited to edge fraying on fabric-based products.
  • Misuse, abuse, or failure to follow product care instructions.
  • Modifications, alterations, or improper installation not performed by Sun Devil Shutters.
  • Damage due to excessive moisture, exposure to extreme temperatures, fire, or acts of nature.
  • Any commercial or rental property use (unless specified otherwise in writing).

PRODUCT-SPECIFIC WARRANTIES

Plantation Shutters – Unlimited Lifetime Warranty

Coverage:
  • Discoloration, including yellowing, fading, or greying.
  • Product operation, including tilt mechanisms and magnetics.
  • Installation-related defects.
  • Structural integrity, including warping or cracking.
Exclusions:
  • Any misuse, modifications, or alterations not performed by Sun Devil Shutters.

Roller Shades, Zebra Shades, and Cellular Shades – Limited Lifetime Warranty

Coverage:
  • Discoloration, including yellowing, fading, or greying.
  • Standard product operation, including cordless and cord-tilt mechanisms.
  • Installation-related defects.
  • Motorized units include a 10-year warranty on the motor and lithium battery.
Exclusions:
  • Normal wear and tear, including edge fraying and standard wear from handling.
  • Any misuse, modifications, or alterations not performed by Sun Devil Shutters.

Barn Doors – Unlimited Lifetime Warranty

Coverage:
  • Discoloration, including yellowing, fading, or greying.
  • Product operation, including floor guides and tracking mechanisms.
  • Installation-related defects.
  • Structural integrity, including warping or cracking.
Exclusions:
  • Any misuse, modifications, or alterations not performed by Sun Devil Shutters.

CLAIM PROCESS

To file a warranty claim, please follow these steps:
  1. Contact Sun Devil Shutters at (602) 345-1930 or sales.sundevilshutters@gmail.com with a description of the issue and proof of purchase.
  2. Provide clear photos of the affected product for evaluation.
  3. If approved, Sun Devil Shutters will determine whether to repair or replace the defective product.
  4. In some cases, replacement parts may be provided instead of full product replacement.
Please allow reasonable processing time for warranty claims.

LIMITATION OF LIABILITY

This warranty is the sole and exclusive remedy for defects in materials or workmanship. Under no circumstances shall Sun Devil Shutters be liable for incidental, indirect, special, or consequential damages, including but not limited to labor costs, installation fees, or loss of use of the product. This warranty gives you specific legal rights, and you may also have other rights that vary by state. For questions regarding your warranty, please contact: Sun Devil Shutters (602) 345-1930 | www.sundevilshutters.com
Jeremy Howard
It was a pleasure working with Sun Devil Shutters twice! They are quick to respond and courteous. I would definitely recommend them
Henry Simpson
I recently had custom shutters installed and worked with Mario, and I couldn’t be happier with the entire experience. From start to finish, Mario was professional, attentive, and truly knowledgeable about design and installation. He took the time to understand my style preferences, offered helpful suggestions, and made sure everything was tailored perfectly to my space.
Matthew Rice
We had Sun Devil Shutters install our custom shutters, and they did an amazing job! Their staff was courteous, efficient, and truly cared about getting every details right. The shutters fit perfectly. Highly recommend Sun Devil Shutters for anyone looking for quality and great service!
Brandon Bryant
Amazing service! Sun Devil Shutters was very responsive, understood exactly what I needed, and got the job done in a very short time. Clean work, great pricing, and excellent results. Highly recommend!
Henry Jordan
Mario and Joe did a fantastic job with our shutters. They came home for initial consultation, gave good suggestions and helped us choose our shutters. Then as they promised they delivered the shutters on the date we wanted the installation done, even though we had given short notice. The installation work is perfect, smooth and quick. They are amazing people to work with, very courteous, polite and friendly. Very nice people. Overall it is one of the best experiences we have had working with a company. We are very impressed and will definitely work with them again. Thank you Sun Devil Shutters!
Debbie Rozell
Super nice high quality shutters, and 1/2 the price of other companies. I would highly recommend to everyone!
Michael & Kimberly Latsha
Extremely happy with the quality, the value, the professionalism of Robin, the sales person,to the installation crew of Jason and Robert

We would highly recommend Sun Devil Shutters and would purchase from them again

The pricing of Sun Devil versus Costco and three day blinds saved us thousands and thousands of dollars
Michael Scheetz
We thoroughly enjoyed our experience with Sun Devil Shutters - good communication coupled with a quality product & installation.
Patrick
John Hartman
We had two shutters installed last week. We’re very happy with them. They installers did a great job. They were very neat, clean and professional.
Would definitely use them again if we have the need and would also recommend them to others.
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