LIMITED AND UNLIMITED LIFETIME WARRANTY

Sun Devil Shutters Thank you for choosing Sun Devil Shutters for your window coverings and interior solutions. We take pride in providing high-quality products backed by industry-leading warranties. Please read the details of your warranty coverage below.

GENERAL WARRANTY TERMS

This warranty applies exclusively to the original purchaser and is non-transferable. It covers defects in materials and workmanship under normal residential use. Proof of purchase is required to file any warranty claims.

Exclusions

This warranty does not cover:
  • Normal wear and tear, including but not limited to edge fraying on fabric-based products.
  • Misuse, abuse, or failure to follow product care instructions.
  • Modifications, alterations, or improper installation not performed by Sun Devil Shutters.
  • Damage due to excessive moisture, exposure to extreme temperatures, fire, or acts of nature.
  • Any commercial or rental property use (unless specified otherwise in writing).

PRODUCT-SPECIFIC WARRANTIES

Plantation Shutters – Unlimited Lifetime Warranty

Coverage:
  • Discoloration, including yellowing, fading, or greying.
  • Product operation, including tilt mechanisms and magnetics.
  • Installation-related defects.
  • Structural integrity, including warping or cracking.
Exclusions:
  • Any misuse, modifications, or alterations not performed by Sun Devil Shutters.

Roller Shades, Zebra Shades, and Cellular Shades – Limited Lifetime Warranty

Coverage:
  • Discoloration, including yellowing, fading, or greying.
  • Standard product operation, including cordless and cord-tilt mechanisms.
  • Installation-related defects.
  • Motorized units include a 10-year warranty on the motor and lithium battery.
Exclusions:
  • Normal wear and tear, including edge fraying and standard wear from handling.
  • Any misuse, modifications, or alterations not performed by Sun Devil Shutters.

Barn Doors – Unlimited Lifetime Warranty

Coverage:
  • Discoloration, including yellowing, fading, or greying.
  • Product operation, including floor guides and tracking mechanisms.
  • Installation-related defects.
  • Structural integrity, including warping or cracking.
Exclusions:
  • Any misuse, modifications, or alterations not performed by Sun Devil Shutters.

CLAIM PROCESS

To file a warranty claim, please follow these steps:
  1. Contact Sun Devil Shutters at (602) 345-1930 or sales.sundevilshutters@gmail.com with a description of the issue and proof of purchase.
  2. Provide clear photos of the affected product for evaluation.
  3. If approved, Sun Devil Shutters will determine whether to repair or replace the defective product.
  4. In some cases, replacement parts may be provided instead of full product replacement.
Please allow reasonable processing time for warranty claims.

LIMITATION OF LIABILITY

This warranty is the sole and exclusive remedy for defects in materials or workmanship. Under no circumstances shall Sun Devil Shutters be liable for incidental, indirect, special, or consequential damages, including but not limited to labor costs, installation fees, or loss of use of the product. This warranty gives you specific legal rights, and you may also have other rights that vary by state. For questions regarding your warranty, please contact: Sun Devil Shutters (602) 345-1930 | www.sundevilshutters.com
As an interior designer who spec-checks dozens of window-covering vendors each year, I’m rarely surprised, but Cascade Window Fashions earned my recommendation without hesitation. Their consultation began with a laser measurement session—accurate to the millimeter—which immediately told me they take margin tolerances seriously. I was considering motorized cellular shades in a south-facing great room that bakes in afternoon sun. The consultant arrived with full-size operating samples, not flimsy swatches, so I could test lift speeds, noise levels, and fabric opacity under the actual glare that floods the space. One challenge was a three-panel bay whose center window swings inward for maintenance. Many installers resort to shallow inside mounts that eventually rub against the frame. Instead, Cascade suggested a hybrid installation: recessed side mounts on the flanking panes and a discreet top-mount fascia on the center panel. It preserved the uniform sight line while allowing the middle sash to pivot freely—an elegant, code-compliant solution I hadn’t seen executed this cleanly before. Material quality also impressed me. They source Greenguard-certified textiles, and the aluminum headrail is extruded, not roll-formed, which means no warping over our 120-degree Arizona summers. Their motor choice, a Somfy RTS unit, integrates with Lutron, so my existing smart-home scenes required only minor reprogramming. Installation day was equally smooth. The crew wore soft-toe booties, vacuumed drill debris as they worked, and calibrated each shade’s upper and lower limits via remote, then walked me through a full demo. They even uploaded firmware updates on site—most companies leave that to the homeowner. Pricewise, they were mid-range, but the engineering finesse and after-sale support (five-year parts-and-labor warranty plus a yearly tune-up) justify every dollar. If you need precision work and crave a finish that looks built-in rather than tacked on, put Cascade at the top of your bid list.
Needed a rush order and it was completed on time. The person handling it did what was needed and kept me informed. The final result met my needs. Communication was clear and the process was simple. Overall, dependable for urgent requests.
It took a long time to make them but it was worth the wait. Their installation team was phenomenal too.
The window treatments that we got from Sun Devil Shutters are perfect, and the service was excellent. The company has a great selection of options, and our sales representative, Mario, was VERY helpful in recommending some good choices for our windows. The company handles the installation, and our installer was fast and efficient. Doing your own installation isnt an option, however, so you do have to include that expense as part of the project. There are likely companies that will provide window treatments for less, but based on the quality of their products and service, Im glad we went with Sun Devil Shutters.
Robin was truly wonderful to work with. Very patient, kind and experienced. She really understood the look that we were going for and made fantastic suggestions that turned out beautifully. Very professional and everything delivered on time and well executed. Thank you Sun Devil Shutters!
Super nice high quality shutters, and 1/2 the price of other companies. I would highly recommend to everyone!
Extremely happy with the quality, the value, the professionalism of Robin, the sales person,to the installation crew of Jason and Robert

We would highly recommend Sun Devil Shutters and would purchase from them again

The pricing of Sun Devil versus Costco and three day blinds saved us thousands and thousands of dollars
We thoroughly enjoyed our experience with Sun Devil Shutters - good communication coupled with a quality product & installation.
We had two shutters installed last week. We’re very happy with them. They installers did a great job. They were very neat, clean and professional.
Would definitely use them again if we have the need and would also recommend them to others.
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