Warranty Policy
The Strongest Warranty in the Industry
We take pride in providing high-quality products backed by industry-leading warranties. Here's exactly what's covered.
Free In-Home Consultation Recommended by local homeowners
Limited & Unlimited Lifetime Warranty
This warranty applies exclusively to the original purchaser and is non-transferable. It covers defects in materials and workmanship under normal residential use. Proof of purchase is required to file a claim.
Plantation Shutters
Unlimited Lifetime Warranty
- Discoloration, including yellowing, fading, or greying
- Product operation, including tilt mechanisms and magnetics
- Installation-related defects
- Structural integrity, including warping or cracking
Lasts as long as you own the product.
Barn Doors
Unlimited Lifetime Warranty
- Discoloration, including yellowing, fading, or greying
- Product operation, including floor guides and tracking mechanisms
- Installation-related defects
- Structural integrity, including warping or cracking
Lasts as long as you own the product.
Shades & Blinds
Limited Lifetime Warranty
- Discoloration, including yellowing, fading, or greying
- Standard product operation, including cordless and cord-tilt mechanisms
- Installation-related defects
- Motorized units include a 10-year warranty on the motor and lithium battery
Applies to roller, zebra, cellular, and faux-wood products.
What's Not Covered
Standard exclusions apply:
- Normal wear and tear, including edge fraying on fabric-based products
- Misuse, abuse, or failure to follow product care instructions
- Modifications, alterations, or improper installation not performed by Sun Devil Shutters
- Damage due to excessive moisture, exposure to extreme temperatures, fire, or acts of nature
- Any commercial or rental property use (unless specified otherwise in writing)
How to File a Claim
- 1Call us at (602) 345-1930 or email sales@sundevilshutters.com.
- 2Describe the issue and include your proof of purchase.
- 3Our team will review your claim and schedule any needed repair or replacement — repairs are free.
No obligation
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Free measurement, free design consultation, and an exact factory-direct quote — all in one visit, all with zero obligation.