1555 E. Jackson St. Phoenix, AZ 85034

(602) 345-1930

Mon - Fri: 9am-5pm, Sat: 9am-3pm

Warranty Policy

LIMITED AND UNLIMITED LIFETIME WARRANTY

Sun Devil Shutters

Thank you for choosing Sun Devil Shutters for your window coverings and interior solutions. We take pride in providing high-quality products backed by industry-leading warranties. Please read the details of your warranty coverage below.

GENERAL WARRANTY TERMS

This warranty applies exclusively to the original purchaser and is non-transferable. It covers defects in materials and workmanship under normal residential use. Proof of purchase is required to file any warranty claims.

Exclusions

This warranty does not cover:

Normal wear and tear, including but not limited to edge fraying on fabric-based products.
Misuse, abuse, or failure to follow product care instructions.
Modifications, alterations, or improper installation not performed by Sun Devil Shutters.
Damage due to excessive moisture, exposure to extreme temperatures, fire, or acts of nature.
Any commercial or rental property use (unless specified otherwise in writing).

PRODUCT-SPECIFIC WARRANTIES

Plantation Shutters – Unlimited Lifetime Warranty

Coverage:

Discoloration, including yellowing, fading, or greying.
Product operation, including tilt mechanisms and magnetics.
Installation-related defects.
Structural integrity, including warping or cracking.

Exclusions:

Any misuse, modifications, or alterations not performed by Sun Devil Shutters.

Roller Shades, Zebra Shades, and Cellular Shades – Limited Lifetime Warranty

Coverage:

Discoloration, including yellowing, fading, or greying.
Standard product operation, including cordless and cord-tilt mechanisms.
Installation-related defects.
Motorized units include a 10-year warranty on the motor and lithium battery.

Exclusions:

Normal wear and tear, including edge fraying and standard wear from handling.
Any misuse, modifications, or alterations not performed by Sun Devil Shutters.

Barn Doors – Unlimited Lifetime Warranty

Coverage:

Discoloration, including yellowing, fading, or greying.
Product operation, including floor guides and tracking mechanisms.
Installation-related defects.
Structural integrity, including warping or cracking.

Exclusions:

Any misuse, modifications, or alterations not performed by Sun Devil Shutters.

CLAIM PROCESS

To file a warranty claim, please follow these steps:

Contact Sun Devil Shutters at (602) 345-1930 or sales.sundevilshutters@gmail.com with a description of the issue and proof of purchase.
Provide clear photos of the affected product for evaluation.
If approved, Sun Devil Shutters will determine whether to repair or replace the defective product.
In some cases, replacement parts may be provided instead of full product replacement.

Please allow reasonable processing time for warranty claims.

LIMITATION OF LIABILITY

This warranty is the sole and exclusive remedy for defects in materials or workmanship. Under no circumstances shall Sun Devil Shutters be liable for incidental, indirect, special, or consequential damages, including but not limited to labor costs, installation fees, or loss of use of the product.

This warranty gives you specific legal rights, and you may also have other rights that vary by state.

For questions regarding your warranty, please contact:

Sun Devil Shutters
(602) 345-1930 | www.sundevilshutters.com

Kara Wilson

I have had my shutters for about five years and called to see about buying some replacement magnets. I figured that sun damage wouldn’t be covered under my warranty. Boy was I wrong! They replaced every magnet free of charge and sent two amazingly helpful, polite young men to do the work! I would use Sun Devil Shutters again in every home I own! Thank you R and M for being so helpful and kind!!

Toni DeShields

Literally do not listen to a single negative reviews. This company not only beat every. Single. Quote We got by almost half, If not more. But we also had one of the shutters break a few months after installation (My son’s fault). They came two weeks after I called and fixed it within 10 minutes…. FOR FREE Because of their warranty. 10/10 Recommend. Honestly, I can’t recommend enough.

Fernando S Balderrama

They provided a good product and service at a reasonable price. The time frame from start to finish was as promised. That is what made the whole experience memorable...

Linda Seng

After a big misstep (incorrect measurements) and a delay in remaking the shutters, our order was completed, delivered and installed. After a couple conversations, Owner (Jay) relented and gave us a fair discount for the inconvenience. All-in-all, we are happy with the finished product and the shutters look amazing.

Jenna Price

We LOVE our shutters. This is the second house we’ve used Sun Devil Shutters. We love their lifetime warranty. We love the shutters. It’s affordable and they’re beautiful!

Rana Kohli

From the initial sales and measurements thru to completion and installation my experience was remarkably enjoyable. Very professional and pleasant organization. No hesitation in recommending them to everyone.

Don Long

We had Wes come from Sun Devil Shutters to measure our home for shutters and give us all the information we needed to make our decision to purchase. Wes was very thorough with the info and measurements. We really appreciated his expertise and help throughout the process! The installer came to do the install of our shutters and he was very careful and very experienced. We are so happy with our beautiful shutters and appreciate the help and expertise of Wes and the installer! We are so thankful!

shilpa sunkara

We were very pleased with your services . I have recommended you to one of my friend ( Vijaya) Kevin was so good and did not rush us at any given time. We will use services when needed

Susan Jenefsky

Had a very nice experience with everyone from Sundevil Shutters👍the shutters are beautiful and all people that came to my house were very friendly Thank You

Jim L.

We needed shutters and got the best price and great quality from Sun Devil shutters! Our sales representative, Ed, was so polite and nice and did a great job explaining the different types and quality of shutters for our needs. I would recommend Sundevil shutters to anyone.

Barb Mulraney

Sun Devil Shutters was awesome- from the time Wes showed up and we made our selections (combo of shutters and roller shades) the pricing was 1/2 what everyone else was quoting with a lot less selection. He said 6-8 weeks, and they first contacted me to schedule install at about 5 weeks! The quality is fantastic and we couldn’t be happier with the whole process. You won’t be sorry! Thank you Sun Devil Shutters!!

DevD

Kara S.

All though we decided to go with a different blind company, Wes, was so professional, very knowledgeable, and even helped with blinds that we had in our...

Peter Meyerhoff

The best prices I could find anywhere they came and installed after hours Raul, Mario, and Carlos couldn’t have been more professional! I would definitely recommend them to anybody and I will be doing that!

Ally Kovac

Awesome customer service. Really pleased with the barn door quality, design and installation!

Lee Weathers

Great to do business with

Amy Olson

Robin came out for our in-home consultation. She is amazing! She made the selection process so easy and fun! Who knew picking out window treatments could be either- let alone both. We felt like she guided us and gave great advice without the pressure. We are excited about our purchase and look forward to installation!

Ally V.

Awesome customer service. Really pleased with the barn door quality, design and installation!

Adam Gragnano

Great service, great prices, great product. We are very happy with the shutters from Sun Devil Shutters. They completely meet our needs and expectations!

Julia Mendoza

Great experience - product looks great and was well installed

Desiree Salmon

great customer service and wanted to make the customers satisfied with the work they do on the shutters

Twila Lukavich

Amazing product…. It looks so great. High quality and they were extremely professional with the install.

Judy Hunerberg

From the ordering to install the complete experience was seamless. Our order met our expectations in timing and quality. Would recommend this company.

Lillian Cary

William Wycoff

Love the work!!

Ashwani Bakshi

Have used Sun Devil Shutters two times and they do a great job. Kept me informed and delivers the final product on time and as ordered. Very reasonably priced and good quality shutters.

Mike Bean

Danny Felix

Very Professional and on time and great people. Awesome work !

K Martin

Absolutely beautiful and amazing installation crew!!

Brian Jozwiak

Sun Devil shutters are the best! Highest quality shutters at the lowest price of anyone. In addition their customer service is amazing. Highly recommend for your shutter needs.

Brian truong

Great price and great experience

Rosa Carrers

Victoria Hamrick

Absolutely thrilled with our barn door! It was ready when promised and installed very quickly.

rupesh sai ram

Easy order and easy installation

Kathryn Lantz

The shutters look fantastic! And the whole experience was positive, from start to finish. Would highly recommend!

Ruth Briggs

Absolute best experience with Sun Devil Shutters! We did the whole house. My husband had his own Home Inspection Co. for years & is extremely picky, need I say more? 😂 We had estimates with 3 other companies and none could come close to the competitive price Sun Devil presented to us. They build their own shutters right here in Phoenix and the quality is impressive! They did a custom paint color for us at no extra charge. The lead time was impressive and our installer was awesome! We are thrilled with our new shutters!

Sky King

I’ve always used some double shutters in all my projects. And they’ve always been excellent.

arizonabubba K

I just recently purchased shutters for 7 windows for my house in north Phoenix ,and I am so happy I did use Sun Devil Shutters. I had a choice to go with Home depot contractor and the price was double what Sun Devil codded me and was made in China. Not only that , when I need a service on the window to be done, the owner Ken ( CEO ) came himself to check it out and less than 20 minutes the crew of three people came and fixed what I asked them to fix ( adding extra magnet, touch up , and did some alignment that needed to be done). Will I recommend them to my family, friends , and neighbors, yes, defiantly I will and I did. Thank you Ken for all you do every day to deliver a good product and yes I received an ICONIC customer experience. By the way his products is MADE IN USA!!

D. Ilja Gregor

The shutters look great and the installation went quickly and great. I only wish the whole process was a little faster.

Great customer service! We purchase our shutter is 2018 when we got our house. Fast forward 5 years and my three year old decides to be a little rougher with them than he should. I called about the damage and they repaired them no problem! No questions, no judgement, no fees- just replaced and on their way. The best. Highly recommend.

Joy Solinsky

Fast installment. Good prices. Perfectly measured!

Patty L.

Highly recommended! We were a bit skeptical of this company since they were the lowest priced shutters out of 4 companies. Plus, we didn't have to jump...

Joe Macher

Great pricing and delivery. One shade was damaged so will need some help. I trust this will be done.

D Bur

Robin was so helpful in showing us sample and helping us pick out very reasonable plantain shutters. Install team was clean and fast.

Darren Wott

Outstanding work and very happy with the product. Thank you!

Junnette Peters

LAUREL GHOLSON

Absolutely delighted with the ordering, delivery, installation and the finished product. My daughters used you 3 and 8 yrs ago and still pleased as punch

Karen Shute

I am very pleased with my recent purchase of shutters. The price was right. The installers were wonderful. Very professional, very polite and helpful. They also were very fast!