LIMITED AND UNLIMITED LIFETIME WARRANTY
Sun Devil Shutters Thank you for choosing Sun Devil Shutters for your window coverings and interior solutions. We take pride in providing high-quality products backed by industry-leading warranties. Please read the details of your warranty coverage below.GENERAL WARRANTY TERMS
This warranty applies exclusively to the original purchaser and is non-transferable. It covers defects in materials and workmanship under normal residential use. Proof of purchase is required to file any warranty claims.Exclusions
This warranty does not cover:- Normal wear and tear, including but not limited to edge fraying on fabric-based products.
- Misuse, abuse, or failure to follow product care instructions.
- Modifications, alterations, or improper installation not performed by Sun Devil Shutters.
- Damage due to excessive moisture, exposure to extreme temperatures, fire, or acts of nature.
- Any commercial or rental property use (unless specified otherwise in writing).
PRODUCT-SPECIFIC WARRANTIES
Plantation Shutters – Unlimited Lifetime Warranty
Coverage:- Discoloration, including yellowing, fading, or greying.
- Product operation, including tilt mechanisms and magnetics.
- Installation-related defects.
- Structural integrity, including warping or cracking.
- Any misuse, modifications, or alterations not performed by Sun Devil Shutters.
Roller Shades, Zebra Shades, and Cellular Shades – Limited Lifetime Warranty
Coverage:- Discoloration, including yellowing, fading, or greying.
- Standard product operation, including cordless and cord-tilt mechanisms.
- Installation-related defects.
- Motorized units include a 10-year warranty on the motor and lithium battery.
- Normal wear and tear, including edge fraying and standard wear from handling.
- Any misuse, modifications, or alterations not performed by Sun Devil Shutters.
Barn Doors – Unlimited Lifetime Warranty
Coverage:- Discoloration, including yellowing, fading, or greying.
- Product operation, including floor guides and tracking mechanisms.
- Installation-related defects.
- Structural integrity, including warping or cracking.
- Any misuse, modifications, or alterations not performed by Sun Devil Shutters.
CLAIM PROCESS
To file a warranty claim, please follow these steps:- Contact Sun Devil Shutters at (602) 345-1930 or sales.sundevilshutters@gmail.com with a description of the issue and proof of purchase.
- Provide clear photos of the affected product for evaluation.
- If approved, Sun Devil Shutters will determine whether to repair or replace the defective product.
- In some cases, replacement parts may be provided instead of full product replacement.