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Warranty Policy

LIMITED AND UNLIMITED LIFETIME WARRANTY

Sun Devil Shutters Thank you for choosing Sun Devil Shutters for your window coverings and interior solutions. We take pride in providing high-quality products backed by industry-leading warranties. Please read the details of your warranty coverage below.

GENERAL WARRANTY TERMS

This warranty applies exclusively to the original purchaser and is non-transferable. It covers defects in materials and workmanship under normal residential use. Proof of purchase is required to file any warranty claims.

Exclusions

This warranty does not cover:
  • Normal wear and tear, including but not limited to edge fraying on fabric-based products.
  • Misuse, abuse, or failure to follow product care instructions.
  • Modifications, alterations, or improper installation not performed by Sun Devil Shutters.
  • Damage due to excessive moisture, exposure to extreme temperatures, fire, or acts of nature.
  • Any commercial or rental property use (unless specified otherwise in writing).

PRODUCT-SPECIFIC WARRANTIES

Plantation Shutters – Unlimited Lifetime Warranty

Coverage:
  • Discoloration, including yellowing, fading, or greying.
  • Product operation, including tilt mechanisms and magnetics.
  • Installation-related defects.
  • Structural integrity, including warping or cracking.
Exclusions:
  • Any misuse, modifications, or alterations not performed by Sun Devil Shutters.

Roller Shades, Zebra Shades, and Cellular Shades – Limited Lifetime Warranty

Coverage:
  • Discoloration, including yellowing, fading, or greying.
  • Standard product operation, including cordless and cord-tilt mechanisms.
  • Installation-related defects.
  • Motorized units include a 10-year warranty on the motor and lithium battery.
Exclusions:
  • Normal wear and tear, including edge fraying and standard wear from handling.
  • Any misuse, modifications, or alterations not performed by Sun Devil Shutters.

Barn Doors – Unlimited Lifetime Warranty

Coverage:
  • Discoloration, including yellowing, fading, or greying.
  • Product operation, including floor guides and tracking mechanisms.
  • Installation-related defects.
  • Structural integrity, including warping or cracking.
Exclusions:
  • Any misuse, modifications, or alterations not performed by Sun Devil Shutters.

CLAIM PROCESS

To file a warranty claim, please follow these steps:
  1. Contact Sun Devil Shutters at (602) 345-1930 or sales.sundevilshutters@gmail.com with a description of the issue and proof of purchase.
  2. Provide clear photos of the affected product for evaluation.
  3. If approved, Sun Devil Shutters will determine whether to repair or replace the defective product.
  4. In some cases, replacement parts may be provided instead of full product replacement.
Please allow reasonable processing time for warranty claims.

LIMITATION OF LIABILITY

This warranty is the sole and exclusive remedy for defects in materials or workmanship. Under no circumstances shall Sun Devil Shutters be liable for incidental, indirect, special, or consequential damages, including but not limited to labor costs, installation fees, or loss of use of the product. This warranty gives you specific legal rights, and you may also have other rights that vary by state. For questions regarding your warranty, please contact: Sun Devil Shutters (602) 345-1930 | www.sundevilshutters.com
Jenn
These are amazing. We purchased these for a rental home and the shutters alone make the house look 1 million times better. They frame out every window perfectly. Everyone was amazing to work with. I can’t stress how much help they were in getting everything done and everything right. To say that I couldn’t be happier is such an understatement. I wish I could post all that before and after shots because you’d be amazed at how it’s just a brand new house.
Monica M
Initial quote was free, the owner came out with a lot of great samples, so it allowed us to choose exactly what we wanted. Price was very reasonable for the 3 custom cut honeycomb style blinds! And wow! They are making so much of a difference with the temperature of the rooms that they were installed in. They are all west facing and our ac just wasn’t keeping up with how hot it is outside. These new blinds have made a world of difference. Install was quick and they fit perfectly! Thank you!
Jennifer DeSarno
This was a great experience from the initial meeting to the installation. The shutters look amazing. The price is right. And I love that this is a locally-owned business. I highly recommend!
Liz Krishna
We had a very good experience with Sun Devil Shutters. We got 10 electric blinds and set it up with the hub. They provided us a time frame for the installation and they came in within the time frame. We worked with Robin and she was excellent. Everything has been working great so far a few months in. We are happy we went with them!
philip lommen
Great service, great pricing
Julie Dixon
Install was flawless, shutters are beautiful!
Kate Sawyer
From the designer to the installers everyone was professional and so easy to work with. What a great experience and the roller shades are perfect. We would highly recommend Sun Devil.
Sherral Clayton
They have a huge parking lot, which makes backing into the dock really easy. They took me 45 mins early. They guys are very friendly and quick.
Sherral Clayton
As a big rig driver they have a huge parking lot. It's easy to back into the dock. The guys are very friendly and quick. My appt was at 8am, they took me at 7:15.
Eric F. Garcia
Sun Devil installed automatic blinds in our newly remodeled home. What a difference. Excellent service, quick to respond to one minor adjustment that needed to be made. Thank you!
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