FAQ

Frequently Asked Questions

Quick answers about our products, process, warranty, and service — or call us any time.

Free In-Home Consultation Recommended by local homeowners
How much do custom shutters cost?
Every project is custom, so we don't publish one-size-fits-all pricing. What we can promise: because we are the factory, there are no retail markups — and we're known as the low price leader for custom shutters in Phoenix. Your free in-home consultation includes an exact, no-obligation quote.
How long does it take to get my order?
Most orders are built in our Phoenix factory and installed within 4–6 weeks of ordering. Because we manufacture locally, we control the schedule — no waiting on overseas shipping.
Is the consultation really free?
Yes — completely free and no obligation. We come to your home, measure your windows, bring samples, talk through design and color options, and give you an exact quote. The whole visit usually takes under an hour.
Do you offer financing?
Yes. We've partnered with Hearth so you can see personalized monthly payment options in minutes without affecting your credit score. Funding is available within 1–3 days, with no prepayment penalties and no home equity required.
What does the warranty cover?
Shutters and barn doors carry an Unlimited Lifetime Warranty covering discoloration, operating mechanisms, installation defects, and structural integrity. Shades and blinds carry a Limited Lifetime Warranty, and motorized shades add a 10-year warranty on the motor and battery.
Do you install, or do I have to?
We handle everything. Professional installation is free with your order, and our in-house installers — never subcontractors — treat your home with care.
Where do you service?
We serve Greater Phoenix and communities across the surrounding Valley, plus Tucson. Check our Service Areas page for the current city list or contact us to confirm your address.
Are your products really made in Phoenix?
Yes. Our shutters and barn doors are built by hand in our factory at 1555 E. Jackson St. in Phoenix. You're welcome to visit the showroom and see the operation.
No obligation

Still Have Questions?

Book a free consultation and ask us anything — or just call. We're happy to help.